Ordering & delivery
Orders placed by 2:00 PM ship the next business day on our own refrigerated trucks. Here's how it works, where we go and what to expect.
Three ways to order
Online
Sign in, pick from your order guide or the full catalog, add your PO number and a delivery date. You'll get an email confirmation in minutes.
Sign in to orderBy phone
Call the office Monday to Thursday 9–5, Friday 9–12:30 or Sunday 2–4:30 and read us your list. We'll repeat it back before it goes to the floor.
(845) 371-6666Email a PO
Send your purchase order as a PDF or a spreadsheet to our orders address. We'll key it in and send a confirmation with the delivery date.
orders@chefskingdom.comDelivery routes
Standing routes run weekly. Most addresses on a route get next-day delivery on orders placed by 2 PM; the rest get the next route day.
| Area | Days | Notes |
|---|---|---|
| Rockland County (Monsey, Spring Valley, Chestnut Ridge, New Square, Pomona, Wesley Hills) | Mon – Fri | Same-day on request for orders by 10 AM |
| Brooklyn, Queens & the Five Towns | Mon, Wed, Thu | |
| Lakewood, Passaic, Teaneck & northern NJ | Tue, Thu | |
| Monroe / Kiryas Joel & Orange County | Tue, Fri | |
| Westchester & Connecticut | Wed | |
| Catskills, Sullivan County & the Poconos | Weekly, June – August | Camp season; pre-season drops in May |
| Everywhere else | By arrangement | Pallet shipping via refrigerated LTL for larger orders |
The details
- Minimum$250 per delivery. No minimum for pickup.
- Cutoff2:00 PM for next-business-day delivery on your route.
- TermsNet 30 for approved institutional accounts. Credit card and COD available.
- Delivery feeNone on standing routes. Rush and off-route deliveries quoted in advance.
- PickupAt our dock, 1 Alpine Court, during office hours. Give us an hour to stage it.
- ReturnsAny issue with a case — report it within 24 hours and we'll replace or credit it, no questions.
- ReceivingPlease have someone available to check the case count and sign. Product must go straight into a freezer.
Common questions
Can I split a case?
Most items are sold by the full case so they stay frozen and intact. A few high-value items (salmon portions, pastrami) can be ordered by the half case — they're marked in the catalog.
Do you need a PO number?
Only if your office does. The order form has a field for it, and it prints on your confirmation and invoice. You can also attach your PO as a PDF when you submit.
What if I need to change an order after I submit?
Call us before 2 PM on the day before delivery and we'll adjust it. After that the order is on the truck, but we'll do our best.
Can I set up a standing order?
Yes. Tell us what you want and which day, and it goes out every week without you lifting a finger. You can pause or change it anytime from the portal or by phone.
How is the product packed?
In cases with the item name, kosher status, allergens, heating instructions and a lot number printed on the label. Pallets are shrink-wrapped and shipped frozen.
Do you deliver outside the Northeast?
We ship pallet orders by refrigerated LTL to Florida, Chicago, Baltimore, Cleveland and other communities. Call for a quote.
Ready to order?
Sign in to your wholesale account or apply for one. Most accounts are approved within one business day.